Contact us
FAQ
How do I return?
You, as a customer, are responsible for handling shipping and costs on returns.
We do not refund shipping costs.
Returns or exchanges may be made within 30 days from the purchase date.
All returns must be in unworn condition.
RETURN ADDRESS:
Pasteelo
Frederiksborggade 31
1360 Copenhagen K
Denmark
What delivery time can I expect?
Denmark: Delivery approximately within 1-2 business days
EU: Delivery approximately within 2-7 business days
Rest of the world: Delivery approximately within 5-10 business days
What are the shipping costs to my country?
Denmark: GLS - 35.00 DKK
Free shipping from 600.00 DKK
EU: GLS - €12.95
Rest of the world: UPS - $35.00
What are your opening hours at your store in Copenhagen?
Tuesday to Friday 10:00-18:00
Saturday 10:00-16:00
Sunday & Monday CLOSED